bdt8 Privacy Policy

bdt8 ("we", "our", or "platform") is a trusted online casino and sports betting platform in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect the personal information of users who visit our website bdt8.cam or hold an account with us.

By using this website or registering an account, you are considered to have agreed to the terms set out in this Privacy Policy. If you do not agree with this Policy, please refrain from using our services. If you have any questions, please contact our support team.

1. What Types of Information We Collect

bdt8 collects various types of information to operate its services smoothly. This information is divided into two main categories:

1.1 Information You Provide Directly

This includes information you provide yourself when you open an account on our platform, log in, or contact support:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Mobile number (for verification purposes only)
• Identity verification (KYC) document details, such as national ID or passport number
• Financial transaction details (bKash, Nagad, or Rocket mobile number)
• Messages and inquiries submitted in support chat

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically:

• IP address and general geographic location data
• Browser type and operating system
• Browsing activity on the site and pages visited
• Login time and date
• Information obtained from cookies and similar tracking technologies
• Device identification information

2. How We Use Information

bdt8 uses the information collected only for the following purposes:

• Creating and managing accounts and verifying user identity
• Processing deposit and withdrawal transactions
• Providing bonuses, rewards, and promotional offers
• Ensuring customer service and live chat support
• Preventing money laundering, fraud, and unauthorized access
• Age verification — our services are for those aged 21 and above only
• Improving platform functionality and analyzing user experience
• Meeting applicable legal and regulatory obligations
• Sending responsible gaming messages

We never sell your information for unrelated advertising or third-party marketing purposes.

3. Information Disclosure and Third Parties

bdt8 may share your information with certain third parties in limited circumstances and for necessary reasons:

3.1 Payment Processors

To complete transactions via bKash, Nagad, and Rocket, necessary information may be exchanged with the relevant mobile financial service providers. This information is used solely to complete the transaction.

3.2 Technology Service Providers

Hosting, security monitoring, anti-fraud systems, and game software providers may have limited access to information to deliver technical services. All such providers are contractually bound to follow our privacy standards.

3.3 Legal Obligations

We may be required to disclose relevant information in response to court orders or lawful requests from government or regulatory authorities. In such cases, we will provide only the minimum information required by law.

3.4 Business Transfers

In the event of any business merger or acquisition, user information may be transferred to the new owner, subject to the terms of this Policy remaining in effect.

4. Cookies and Tracking Technologies

bdt8 uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions, security verification, and core platform functionality.
• Functional Cookies: Store your language preferences, session information, and personalized settings.
• Analytics Cookies: Help analyze site traffic and user behavior, which is used to improve the platform.

4.2 Cookie Controls

You can accept or reject cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.

5. Data Protection Measures

bdt8 applies both technical and organizational security measures to protect your privacy:

While we strive to ensure the highest level of protection, it is not possible to guarantee complete security over the internet. However, we are committed to taking prompt action in the event of any data breach.

6. Data Retention Period

We retain your information for as long as necessary:

• Active account data: for the full duration the account remains active
• Transaction records: a minimum of five years for financial security and legal requirements
• KYC verification documents: for the period determined by regulatory obligations
• Support chat history: for a limited period to ensure service quality
• After account closure: core information required for legal and regulatory reasons is retained for the specified period

Once the retention period ends, your information is securely deleted or permanently anonymized.

7. Your Rights

As a user of bdt8, you have the following rights regarding your own information:

7.1 Right to Access Information

You may at any time request through our support team to find out what information we hold about you.

7.2 Right to Correct Information

If your profile contains incorrect or incomplete information, you may contact us to request a correction.

7.3 Right to Request Deletion

In certain circumstances you may request the deletion of your personal information, applicable where it does not conflict with legal obligations.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing, and we are obliged to honor reasonable requests.

To exercise these rights, please contact us via live chat or email us at [email protected]. We generally respond within 30 days.

8. Protection of Children and Minors

bdt8 services are for persons aged 21 and above only. We do not knowingly collect information from any minor. Age verification is mandatory at the time of account registration, and additional proof of identity may be requested in suspicious cases.

If a minor attempts to open an account on our platform and we identify this, the account in question is immediately closed and any information collected is securely deleted.

9. Changes to This Policy

bdt8 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you via a notice on the website or to your registered email address.

If you continue to use our platform after any changes, it will be assumed that you have agreed to the updated Policy. It is therefore advisable for you to visit this page regularly.

10. Third-Party Links and Services

Payment methods and game software providers used on our platform may have their own privacy policies. bdt8 is not responsible for the privacy practices of those third-party providers. We recommend that you read their policies before using the relevant services.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the methods below:

Our privacy team generally responds to your requests within 24-48 hours on business days. For urgent matters, contact us via live chat 24/7.